Last Updated: May 21, 2018
1.1 The Job Planet Entities Responsible for Your Information
All references to Job Seeker and Employer are defined as provided for in the Job Planet Terms of Service Introduction.
1.2 Personal Data and Non-Personal Data
- Information Collected
You provide different types of information in order for Job Planet to provide our services, products and features to you.
2.1 Information You Provide to Job Planet
– From Your Account
We collect data from you when you create an Job Planet account, request information, subscribe for a service, participate in a survey, post a rating or review, post a question or answer, post a resume, complete an Job Planet Assessment, upload content or otherwise actively send us data on our Site. This may include, but is not limited to, your user name, password, first and last name, email address, telephone number (including mobile phone number), street address, gender, occupation, interests, messages you send to users, and any other data included in a submitted profile or resume, including but not limited to application materials and answers to screener questions submitted to Employers through Job Planet and answers you give to any questionnaires sent to you, which you answer.
– Through Your Activity on Job Planet
In addition, as part of the standard operation of the Site, Job Planet may collect and analyse information from your computer or mobile device and actions taken on the Site, including, but not limited to, your resume, your searches on Job Planet, the titles of jobs you search, click on or apply to, where those jobs are located, salary interest or experience, the general salary range or experience level of the jobs you view (where indicated), your activity time on the Site and each page, page views, clicks, taps, session activity, browser type, operating system, type of device, MAC address, IP address and the domain name from which you accessed the Site.
– When Using Automated Phone Screening
– When Providing Employer Information
If you are an Employer, Job Planet may request that you provide certain Personal Data to Job Planet in order to verify your account. This information may include, but may not be limited to, your Business Registration information, or a utility bill, the name and email address of an Employer representative.
This information will be used for internal purposes only, subject to any request by law enforcement or a court order. In connection with chargeable services, we will also collect payment information (e.g., the last four digits of credit card numbers and related verification information). Please note that Job Planet only has access to the last four digits of Employer credit card numbers, and does not store full credit card numbers.
2.2 Information Collected When You Apply for Jobs or Access Job Planet from Some Third-Party Websites
– When You Apply to Jobs on Some Third-Party Sites
Job Planet may also collect information about web sites and web pages you visit through our mobile software or while using Job Planet for Chrome, and this may include third-party sites and web pages. We only do this in order to allow a Job Seeker to keep a record of particular Job Listings of interest, to detect a job application form on a third-party website to give a Job Seeker the option to auto-fill parts of the form using Job Planet Resume, or to confirm an application.
– When You Log In or Use Job Planet from Some Third-Party Sites
You may also create an account or log in to your Job Planet account using third-party websites including, but not limited to, Facebook or Google. If you do not already have an Job Planet account but log in to Job Planet using your Facebook or Google account, this creates an Job Planet account using the same email address used in your Facebook or Google account. If you agree to provide this information to Job Planet, Facebook or Google will authenticate you and redirect you to Job Planet’s Site. Please note, when you log in to Job Planet using your Facebook or Google account, Facebook or Google will cookie you in order to authenticate you as a Facebook or Google user.
By accessing Job Planet through your Facebook or Google account, you understand that Facebook or Google will share certain data detailed above in this paragraph for the purposes of authentication to permit you to access our Site in a secure manner. You may stop this at any point from your Facebook or Google account. This information will be considered Job Planet account information for purposes of your use of the Site.
You have the ability to disable the connection between your Facebook or Google account and your Job Planet account at any time by accessing your privacy settings on your Facebook or Google account. Facebook may also ask for your permission to share certain other details with Job Planet, including but not limited to your name, profile picture, public profile information, and email address. For those users that avail of Job Planet Family specifically, Facebook may ask for permission to share your friends list, and Job Planet may use some of this data to connect you with other users of Job Planet Family.
PLEASE NOTE THAT YOUR RELATIONSHIP WITH FACEBOOK OR GOOGLE OR ANY OTHER THIRD-PARTY WEBSITE IS GOVERNED SOLELY BY YOUR AGREEMENT WITH SUCH THIRD-PARTY WEBSITE.
2.3 Any Other Personal Data Job Planet May Receive from Third Parties
2.4 Storage of Your Information
2.5 What Personal Data is Required
Job Planet will indicate to you at the point of provision as to whether or not particular Personal Data provided by you is required in order to provide particular Job Planet services or features to you. Where Personal Data that is required is not provided by you then the particular feature or service may not be available to you.
2.6 The Legal Basis on Which Job Planet Collects Your Personal Data
Job Planet collects and processes your Personal Data on the basis of different legal grounds, depending on the nature of the Personal Data being provided and the type of processing involved. More information is provided on this here.
– Performance of a Contract
Most of the Personal Data processed by Job Planet is performed on the basis that it is necessary for the performance of our agreement with you, or in order to take steps at the request of the user prior to entering such an agreement. An example of this would be where Job Planet matches Job Seekers with Employers.
– Legitimate Interest
A second ground relied upon by Job Planet for other types of processing of your Personal Data is that it is necessary for the purposes of legitimate interests pursued by Job Planet. Such legitimate interests will include where Job Planet sends you marketing about our products and services, where we believe you have a reasonable expectation that we will perform a particular type of processing on your behalf, or where such processing is strictly necessary for fraud detection and prevention. Job Planet will only rely on such a ground where an assessment has been performed balancing the interests and rights involved and the necessity of the processing in order to provide our services, products and features to you.
– Compliance with a Legal Obligation
A third ground relied upon for certain types of processing is that it is necessary in order to allow Job Planet comply with a legal obligation. An example of this would be where Job Planet is required to retain business records for fixed periods of time in order to comply with local legal requirements.
- Limitation of Use or Disclosure of Personal Data
3.1 Where a Job Seeker Wants to Close an Account
When a Job Seeker closes an account, the Job Seeker will no longer have access to any of the data we make available under that account name, including but not limited to, search history, job search preferences, saved jobs, jobs the Job Seeker has applied to, job alerts, resume, and any other data associated with the account. If the Job Seeker uses the same email address to set up a new account, this data from a previous account will not become available to the Job Seeker again. Please also note that closing your Job Seeker account may result in you losing access to all Job Planet products and the ability to utilize the “Log in with Job Planet” feature found on certain third party sites.
Job Planet reserves the right to keep any materials in a closed account as necessary to preserve and protect its rights to the extent permitted by law (for example, to preserve records of a dispute) or to comply with its obligations under local law (for example, if requested to retain by law enforcement). A closed account does not mean that all of the data is expunged from the Job Planet systems, although it will not be readily available under the Job Seeker’s original account name. When the Job Seeker presses the close account button on the dashboard, Job Planet will begin to process that instruction within 24 hours and will have completed the operation within 40 days.
3.2 Where an Employer Wants to Close an Employer Account
3.3 Where a Job Seeker Wants to Delete a Job Application
If a Job Seeker wants to delete a job application performed on Job Planet’s Site, they are advised to contact the prospective Employer directly to request deletion of their application. For job applications which you, the Job Seeker submit through Job Planet (including the use of an Job Planet Apply button) to an Employer, (with related materials submitted), please note: 1) that your applications and materials may be controlled by an Employer; 2) we may direct you to that Employer for Personal Data deletion requests where that Personal Data is held by that Employer; and 3) Job Planet depends on the Employer or the Employer’s agent to provide Job Planet with the correct destination for all applications.
3.4 Where the Employer Contact Details Provided to Job Planet Are Incorrect
In the event that the electronic destination provided to Job Planet is incorrect, your application materials will not be sent to the intended recipient of the application. Job Planet has no liability for such applications. If you do not wish to send your application materials in this manner, you should send them directly to the Employer.
3.5 @Job Planetmail Addresses
When communicating through Job Planet’s message relay system, you will see an email address with an @Job Planetemail.co.za or @Job Planetmail.com ending. You understand that you retain no ownership rights in these email addresses, which are specific to Employers’ Job Listings, but are owned by Job Planet. However, Job Planet’s relay system will show the name associated with your account or job application in the “To:” or “From:” field.
Please also note that since these message proxy and relay services depend on the functionality of third-party providers, there may be technical delays on the part of those email service providers.
3.6 Minimum Age of our Users
Job Planet limits its processing of Personal Data to users that are of a legal working age, and adopts a range of measures to try to ensure that we do not accept such users. If you are under 14 years of age (as is required in part A section 18 of our Terms of Service), please email privacy-dept @ Job Planet.co.za (remove spaces when sending email). Legal working age levels vary in different countries. Consequently, Job Planet may vary this minimum age, as required, to comply with any applicable local laws.
- Purposes, Uses and Disclosures of Information
1) provide our services, products and features to you, to help Job Seekers find jobs and Employers find candidates;
2) to measure and improve those services, products and features; and
3) to protect our users and provide them with customer support.
More detail on these purposes, uses and disclosures of your information is set out below.
4.1 Creating an Account, Sending You Job Alerts and Other Promotional Materials
If and to the extent permitted by applicable law, Job Planet may use your contact information to (i) create an account; (ii) send you job alerts; and (iii) send you information about Job Planet, including promotional materials. Job Planet may use third-party partners to perform these activities on Job Planet’s behalf.
A job alert is defined as an email sent to you that you sign up for containing Job Listings in response to a search query you have run (“Job Alert”). Job Alerts may also include jobs that Job Planet recommends for you, Job Planet Targeted Ads, companies you may be interested in following, or other actions you may want to take on the Site.
4.2 Giving You Relevant Search Results and Recommended Jobs
In order to optimize our services, products and features for you, Job Planet may use your previous search and browsing history (e.g. the jobs you click on), or application materials and answers to screener questions, to identify you and determine relevant search results and provide you with recommended jobs or reach out to you about jobs you may be interested in. We may also use demographic and/or profile data to tailor your experience on the Site, to show you content that Job Planet thinks you may be interested in, and display content according to your preferences.
4.3 Your Contact Information
When you give Job Planet contact information (such as your name and email address) and other forms of Personal and Non-Personal Data, you agree that Job Planet may utilize this information for the purposes outlined in sections 4, 5 and 9, to the extent applicable. In particular, you agree that Job Planet may, as part of its services to you, communicate with you, or initiate communication with you on behalf of a third party, through your Job Planet account or through other means such as email, telephone (including mobile phone), or postal mail, including through the use of contact information that you may provide to Job Planet or that Job Planet may otherwise obtain from third-party resources.
4.4 Your Resume Information
Your information, including Personal Data, gets placed on the Site when you upload or edit a resume. Job Planet reserves the right to charge third parties a fee for accessing your information, including Personal Data, as part of Job Planet’s services. At your direction, Job Planet may also send your resume to third parties if you choose to apply for a job listing. The extent to which your information is made available to third parties depends on the privacy settings you choose on Job Planet. When a Job Seeker creates a resume on Job Planet, they are given the option to make their resume public or private. This is detailed below.
– Private Resumes
Private resumes are only made available to those to whom the Job Seeker has initiated an application or provided their resume. Where this occurs, you make your resume, your name and other Personal Data that you place on your resume available to third parties. Those third parties may be interested in you as an employee, and may forward your resume to other third parties.
– Public Resumes
Public resumes are available to anyone with access to Job Planet’s resume search application, in order to increase the visibility of that resume and help Job Planet find you a job. Where this occurs, you make your resume, your name and other Personal Data that you place on your resume available to third parties. Those third parties may be interested in you as an employee, and may forward your resume to other third parties.
If you post a public resume, this may be crawled by, and displayed through search engines when someone searches for your name. This means that third parties can view the Personal Data contained in your resume and you may receive unsolicited contact from parties unaffiliated with Job Planet and for whom Job Planet has no responsibility. If you post a public resume on Job Planet, please note that although Job Planet expressly prohibits the scraping of its Site any resume you post publicly is public information and the content may be copied by a third party in violation of these terms.
For public resumes, you also authorize Job Planet to remove your name from your public resume, in certain instances.
– Changing Your Resume Privacy Settings
You will be given the option to make your resume private or public when you place your resume on Job Planet. You may adjust this at any point by editing your privacy settings on Job Planet. Where you adjust your resume from public to private, Job Planet does not warrant how often third-party search engines will update their caches, which may continue to contain your resume information.
4.5 Matching Job Seekers With Employers
You acknowledge that Job Planet may determine whether the words of your resume or any other individuals’ resume match the words of certain job descriptions, and vice versa, in order to improve the Site or any other Job Planet product or service (including by displaying or otherwise making available potentially relevant job descriptions and resumes to Job Seekers and Employers).
If you have an Job Planet account or an Job Planet-hosted resume, you agree that Job Planet may contact you or suggest you or your public resume to Employers that might be interested in a person who matches your behavior on Job Planet.
In addition, if you are located in the United States and you set your Resume to public, this means that Job Planet may share all of the aforementioned information about yourself with recruiters working for or on behalf of Employers. If you do not wish to share such information, you may set your Resume to private.
4.6 Sending Messages on Job Planet
Job Planet provides two-way message proxy and relay services to the users of our Job Planet products, including: Job Planet Resume, Job Planet Apply, and Post a Job. By utilizing this Job Planet relay function, you acknowledge that you are asking Job Planet to send these messages on your behalf. This includes your resumes, cover letters, applications, messages, questionnaire answers, responses, offer letters and other materials.
We monitor, review, store and analyze such content, including via automated means, for data analysis, quality control, and to improve the Site or any other Job Planet product or service. Examples of such improvements would be optimizing our search results, improving Job Listings, provide you with personally relevant product features, and preventing fraud and spam.
4.7 Sending You Text Messages About Employer Appointments
Job Planet may offer you the opportunity to receive a text message from Job Planet when an Employer has scheduled an interview or event with you or responded to your application via Job Planet’s email relay. In such an event you will enter your phone number on the Job Planet consent form and by entering your phone number you are representing and confirming it is your number and you have the right to accept text messages at the number. Job Planet will only send you a text message reminder for such interviews or messages through Job Planet’s email relay, and you agree to accept such text messages on your cell phone including messages sent by automated telephone dialing system. To unsubscribe at any time, reply to the text with STOP or contact Job Planet Customer Support.
4.8 Preventing Fraud and Spam
For example, Job Planet is subject to the investigatory and enforcement powers of the Federal Trade Commission in the United States, the Data Protection Commission of Ireland, and many other regulatory bodies.
We may use a variety of methods to detect and address anomalous activity and screen content to prevent abuse such as spam or fraud. However, such detection methods are not perfect and false positives may occur. These efforts may on occasion result in a temporary or permanent suspension or termination of some functions for some users.
– Preventing Fraud and Spam in Messages
Job Planet also reserves the right to drop messages from our relay system that Job Planet determines do not adhere to Site Rules or any of the terms of this agreement. Job Planet further reserves the right to conduct investigations to determine whether you are perpetrating a scam, spamming Job Planet or its users, or otherwise conducting fraudulent activity on Job Planet by various means, including but not limited to investigating your functionality by setting up profiles and names that belong to Job Planet. Job Planet also reserves the right to turn over any information gathered via such investigations to the police or other third party if Job Planet has a good faith belief that you are using the Site in violation of these terms.
Job Planet reserves the right to verify and confirm the identity of any party associated with an email relay. This includes but is not limited to verifying the identity of the sender of an email with the Employer agents associated with that email address on the relevant Job Listing.
4.9 Facilitating Payment
If you provide credit, debit or other payment card and related details to us in order to make a payment, Job Planet will use such information only for the purpose of processing the payment (e.g., the last four digits of credit card numbers and related verification information).
4.10 Automated Processing of Your Personal Data
In order to optimize the performance of the Job Planet Site and services for users, Job Planet performs automated processing of Personal Data evaluating certain specific aspects relating to a user, in particular to analyze or predict aspects concerning a user’s personal preferences or interests in terms of Job Planet’s Site and services. Where it occurs, such processing is carried if it is necessary for the performance of our agreement with our users, to allow Job Planet to provide its services to Job Seekers and Employers, or in other cases on the basis of a user’s consent.
4.11 Transfer of Information to Job Planet Affiliated Entities
Any information shared by you with Job Planet may be shared with or transferred to any Job Planet affiliated entity (including Job Planet Hire, Inc.), no matter where located, for the purpose of providing you services and improving the Site. This includes Job Planet affiliated entities located outside the European Union (“EU”) or Switzerland.
Such transfers are performed in full compliance with applicable data protection rules and subject to appropriate safeguards, primarily through the use of extensive data protection agreements, in order to ensure adequate protection of users’ Personal Data. The services provided to you and the functionality of the Site could not be provided without such a transfer. If you do not wish your information to be transferred in this way you should not use this Site.
4.12 Transfer of Information to Third Parties
– Transfers to Employers
Employers agree to comply with all their responsibilities under applicable data protection rules with respect to the collection, processing and storage of Personal Data, as well as providing adequate protection of all data subject rights provided for under all applicable data protection rules.
– Transfers to Service Providers and Vendors
We may use third parties to perform services in connection with our operations, to improve the Site and our services, products and features, and to protect our users. These third parties may include (but are not limited to) service providers and vendors.
Job Planet may also transfer your Personal Data in limited situations to certain third-party vendors that assist Job Planet with protecting our users and maintaining the quality of our services, products and features provided to those users. An example would be vendors Job Planet uses for fraud detection purposes. Examples of those vendors include: SiftScience and Emailage.
– Transfers to Cloud Service Providers
Please also be aware that we may also use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be non-negotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Data, by these companies.
– Transfers of Publicly Available Information
When users post content on Job Planet in a manner that is intended to make that content publicly available and searchable by individuals, Job Planet reserves the right to aggregate and share that information with third parties. For example, if an Employer posts a job on Job Planet, Job Planet may share that job posting or information contained within that job posting with third parties, at Job Planet’s discretion and subject to agreement between Job Planet and any such third parties. Job Planet also reserves the right to share information aggregated from public sources in this capacity.
– Third-Party Sites You Link to from Job Planet
– Transfers of Personal Data for individuals in the EU and Switzerland
- Additional Uses and Disclosures of Non-Personal Data
Job Planet seeks to use reasonable security measures to help protect against the loss, misuse and alteration of the Personal Data under Job Planet’s control. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. In addition, please note that emails, messages sent via your web browser, and other similar means of communication with other users, are not encrypted. Therefore, while we strive to protect your information, we cannot guarantee its security.
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. We use these for more efficient browsing, for your convenience.
- Links to Third-Party Sites
The Site may make available links to other websites. When you click on such links, you may leave our Site. The Site may also make available Company Pages, which may contain information provided by third-party Employers.
WE ARE NOT RESPONSIBLE FOR THE INFORMATION COLLECTION, USE, DISCLOSURE OR OTHER PRIVACY PRACTICES OF ANY THIRD PARTY, INCLUDING OUR AFFILIATES, THIRD-PARTY SERVICE PROVIDERS, ANY EMPLOYERS (INCLUDING ANY EMPLOYER THAT PROVIDES A COMPANY PAGE), ANY THIRD-PARTY SOCIAL MEDIA PLATFORM, ANY THIRD PARTY MAKING AVAILABLE THE DEVICES OR OPERATING SYSTEMS FOR WHICH THE SITE IS AVAILABLE, AND ANY THIRD PARTY OPERATING ANY WEBSITE TO WHICH THE SITE CONTAINS A LINK. YOU MAY HAVE RIGHTS DIRECTLY ENFORCEABLE AGAINST THESE THIRD PARTIES SO YOU SHOULD CONSIDER THEIR PRIVACY POLICIES TO LEARN MORE.
- Acquisitions and Other Reorganizations
- Exercising Your Rights With Respect to Your Personal Data
Job Planet users that provide their Personal Data in the EU, and those that provide their Personal Data in any other jurisdictions that adopt laws affording equivalent protections to those in the EU, may avail of the rights detailed below.
10.1 The Right to Rectify Your Personal Data
Job Planet users are able to edit and update most of their Personal Data held by Job Planet on the Site, and if you have any queries or complaints we encourage you to contact us here.
Alternatively, if you do not wish to do this you may make a formal request to have Job Planet rectify any inaccurate Personal Data on your behalf by sending an email to privacy-dept @ Job Planet.co.za from the email address associated with your account.
10.2 The Right to Object to or Restrict the Processing of Your Personal Data
If you have any queries or complaints about how we process your Personal Data we encourage you to contact us here.
Alternatively, if you do not wish to do this you may make a formal request to object to, or restrict, processing of your Personal Data by Job Planet. In order to do so please send an email to privacy-dept @ Job Planet.co.za from the email address associated with your account.
10.3 The Rights of Access to and Portability of Your Personal Data
Job Planet users are able to access most of their Personal Data held by Job Planet on the Site, and if you have any queries or complaints we encourage you to contact us here.
Alternatively, if you do not wish to do this you may make a formal request to access your Personal Data held by Job Planet. In order to do so, please send an email to privacy-dept @ Job Planet.co.za from the email address associated with your account, and paste the following sentence in your email: “I am requesting to access my personal data.” Job Planet will provide your Personal Data to you in a portable format to allow it to be transmitted to third parties.
10.4 The Right to Delete Your Personal Data
Job Planet users are able to edit and update most of their Personal Data held by Job Planet on the Site, and if you have any queries or complaints we encourage you to contact us here.
Alternatively, if you do not wish to do this, you may make a formal request delete your Personal Data held by Job Planet. In order to do so, please email to privacy-dept @ Job Planet.co.za from the email address associated with your account, and paste the following sentence in your email: “I am requesting to delete my personal data.” Once your request has been confirmed, Job Planet will initiate the necessary steps to execute this exercise, including the deletion of your Job Planet account. Where the deletion request relates to Personal Data that you previously requested be made public on Job Planet (e.g. a Job Seeker posting a public resume), we will make reasonable efforts to inform any other controllers of this request.
PLEASE NOTE: by requesting the deletion of your Personal Data, you will no longer be able to create an account with Job Planet using the same email address. If you simply wish to close your account, please click the “close my account” button in your account page.
10.5 Some Limitations
Such rights of rectification, objection, restriction, access, portability and deletion are subject to certain limitations, as provided for by applicable laws. Individual requests will be completed within the time allotted by relevant regulations, which starts to run from the point of Job Planet confirming your request. Where permitted, please note there may be a charge for subsequent requests from the same individual, which will be determined by Job Planet and only imposed to the extent permitted by applicable law.
- Personal Data from Individuals in the EU and Switzerland
11.1 Privacy Shield Principles and Framework
11.2 Principle of Onward Transfer
In the context of an onward transfer of data to a third party, a Privacy Shield organization has responsibility for the processing of Personal Data it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. Job Planet shall remain liable under the Principles if its agent processes such Personal Data in a manner inconsistent with the Principles, unless Job Planet proves that it is not responsible for the event giving rise to the damage.
- Independent Dispute Resolution For Individuals in the EU and Switzerland
Job Planet has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to the BBB EU PRIVACY SHIELD, a nonprofit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint.
There may be a possibility, under certain limited conditions, for EU and Swiss individuals to invoke binding arbitration before the Privacy Shield Panel.
- Do Not Track Requests
- Opting Out
If you no longer want to receive marketing materials from us based upon your Personal Data, going forward, you may opt out of receiving such marketing related messages by sending an email to opt-out @ Job Planet.co.za (remove spaces when sending email). Please note that we may still send other messages to you, such as administrative messages. We will comply with your request as soon as reasonably practicable, and in accordance with applicable laws.
- General Inquiries and Complaints
15.1 Contacting Job Planet
You may contact Job Planet (Pty) Ltd. at 103 Berg Street, Fish Hoek, South Africa, and you may contact Job Planet or you may contact either company via our Site contact form.